“When we create Agile teams, we create teams of real, live people. That means our control and communication systems must be built around the qualities and capabilities of people, not robots. We are doing much more in a team room than simply transferring abstract pieces of metadata around about a project.”
Daniel B. Markham’s “Tyranny of the Tools” (via HN, which has good comments too). In short, for co-located teams, simple tools that are as open as our communications beat structured tools which focus the team around inputting data